PHONE NUMBER

778-400-0501

or 778-400-5090

E-MAIL ADRESS

contact@heatherengland.ca

heather@burnsidetradesoffice.ca

location

Loft- 506 David St

Victoria, BC V8T 2C8

NAME

Heather England

EXPERIENCE

Website designer, Copy writer and Passionate Professional

HOBBIES

Writing, Sewing, Knitting

SOMETHING ABOUT ME

I am a freelance writer, website designer, basic bean counter, and experienced in managing client and customer relations. My knowledge comes from my work in social media marketing, advertising, journalism and all other opportunities that come my way.

I achieved my dream of moving from my frigid hometown in Ontario to beautiful British Columbia. Now that I’ve found a home nestled among the mountains, I’m pursuing another dream of mine, becoming a freelance professional.

EDUCATION

I attended Loyalist College’s print journalism program. It allowed me to focus on writing professionally. Later on, I changed my major to radio broadcasting, writing copy and announcing for  91x  FM Belleville. In addition, I interned with  FM 96, a Corus entertainment company out of London, Ontario. I wrote advertising spots and station IDs aired on both the London and Kingston sister stations.


ABILITIES

0
CLIENT SERVICES
0
ADMINISTRATIVE SERVICES
0
COPYWRITING
0
WEB DESIGN

MY EXPERIENCE

2021 – PRESENT

BURNSIDE TRADES OFFICE

MANAGING PARTNER/ENTREPRENEUR

Helping businesses establish their online presence through website design and development and email support. Also, implementing essential business tax-preparation services for new companies using Hubdoc and Quickbooks Online. Fostering a co-working community and providing membership services in a co-working office space.

2019 – PRESENT

JAMES TURNER.CA

ADMINISTRATIVE ASSISTANT

Send text messages and receive phone calls through the Ring Central phone system. Track project schedules and staff hours worked for processing for payroll. Create employee reimbursement reports. Train and support other staff members in their regular work duties. Upload and utilize information from Dropbox, Quickbooks Online and, Monday.com.


2016 – 2019

LOYALTY CARE REPRESENTATIVE

SHAW CABLE SYSTEMS

Manage customer negotiations to balance the customer’s needs with the business’s interest. Meeting Leadership expectations by providing exceptional customer service and multitasking efficiently and accurately to update information. Imputing data into DOS-based programs and internal software to make modifications to accounts and services. Daily use of MS Office programs to communicate changes in the office’s demanding environment.  

CONTACT ME